Returns supported by Webinterpret

Learn about the different types of seller-paid returns on eBay that are supported by Webinterpret Returns.

Topics in this article:

• Supported return types
• Return type descriptions

Supported return types

Webinterpret supports both remorse and SNAD (Significantly Not As Described) returns for your domestic and international (Webinterpret) product listings. Your buyer indicates which type of return is being requested when they open a return request through eBay.

Return type descriptions

Remorse returns are returns where the buyer has changed their mind about a purchased product or service. The seller has little to no influence over the return decision.

Common reasons for remorse returns on eBay include:

• Ordered by mistake
• Don’t like it
• Wrong size
• Changed my mind
• Found a better price.

SNAD (Significantly Not As Described) returns are returns where the buyer believes that the seller represented the product in a misleading or insufficient way, or where the seller inadvertently shipped a different or incomplete product.

Common reasons for SNAD returns on eBay include:

• Arrived damaged
• Missing parts or pieces
• Item is defective
• Doesn’t fit the vehicle
• Received wrong item
• Doesn’t match description or photos.

For more information on how return labels are priced, see Return Labels Pricing.